Do I pay anything to use Muso?

No. All costs for Muso are borne by the venue who has invited you to the platform.

You will see a ‘booking fee’ on the interface. Ignore this as it is a cost absorbed by the venue.

In the future, Muso aims to build a more comprehensive platform specifically designed for agents to streamline your administration and operations. This will be an optional tool that you can opt in for if you’re interested.

Do you take commission for bookings on Muso?

No - Muso does not take commission for any gigs that you book as an agent on Muso. Your relationship with your artists and the venue are not impacted.

How does payment work?

The payment process with Muso is very simple. Whilst you likely have your own process that you currently follow for different venues, your process for venues using Muso invoicing will be a little different, but extremely efficient.

For all gigs from the W/C 5th of July, 2021 - the Muso system will automatically generate an invoice for and will pay you as the agent based on the gigs loaded in the Muso system (if you typically receive payment from Muso).

  • Important note: Muso will continue to pay the artist directly if that is the current arrangement.

When do I get paid?

For most gigs - an average of 14 days. All suppliers are paid weekly and sometimes payment will come earlier than 14 days.

For all gigs from the W/C 5th of July, 2021 - the Muso system will automatically generate an invoice for and will pay you as the agent based on the gigs loaded in the Muso system (if you typically receive payment from Muso).

I get paid a separate ‘service fee’ for organising the entertainment, how can I charge this?

If you charge the venue a separate fee for organising the entertainment (e.g. ‘management’, ‘service’, ‘booking’ or ‘consultation’ fee), then these invoices must still be sent directly to the venue.

If however you are making a commission or spread on each booking and you are receiving payment from the venue, then this is to be incorporated into your budget when making bookings on the platform (refer to training videos).

How do I pay my artists?

You still pay your own artists. Muso will not pay your artists directly. Whilst each artist will have their own profile on the platform, the platform still pays you as their agent, and you will pay them as normal.

What if I organise the artists, but the venue normally pays the artists directly?

If you happen to be an agency/booker that does not pay your artists (i.e. you organise the artists, but they are paid directly), then you must inform Muso so we can set you up accordingly on the system (info@musoapp.com.au).

Once set up, we will automate all payments to the artist through the system.

How do I get set up for payment?

There’s not much to do to make sure you’re ready to receive payment. Follow the step(s) below and you’re ready to go.

1. Add your bank details

2. Book the gigs that are assigned to you on the platform

3. Add any missed gigs that the venue may have forgotten (confirm with your venue)

4. Send a combined weekly invoice to Muso as outlined in ‘Invoicing Muso’

Once the venue pays for their entertainment, we’ll pay you.

Note: You will receive access to a series of videos to get familiar with the platform. You may also be offered a training session. If you are yet to receive access to these, please contact your venue.

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