Venue Payment Process

A topline explanation of the venue payment process

Alan Jin avatar
Written by Alan Jin
Updated over a week ago

Payment process explained

Setting up your venue calendar:

  1. All events must be added to your Muso Calendar ahead of the start time of the gig (recommend min. two months in advance )

  2. You must send offers to your artists/suppliers for each direct booking

  3. You must assign agents to the events that those agents book (agents will send out offers for those bookings)


  1. Each Monday, the venue confirms the previous week’s gigs on Muso - this is done via the Weekly Report.

  2. Based on this, Muso automatically invoices the venue at the agreed amount for payment.

  3. Once the venue (or group) pays Muso, Muso pays the suppliers (the artist directly, and/or the agent who booked the artist)

  4. On average, the payment time to suppliers from the date of their gig is 14 days (or 10 days from Weekly Report/Invoice)

  5. To ensure efficient and accurate payment, ensure you’re completing the Weekly Report on time each week

For detailed instructions on how to amend booking details and submit the Weekly Timesheet view this guide

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