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How to update set times to ensure correct payment
How to update set times to ensure correct payment

Adjust set times for your booking, within the first 30 mins of starting

Brandon Crimmins avatar
Written by Brandon Crimmins
Updated over a week ago

Once soundcheck has commenced you can update the set times for your bookings directly via the Muso platform, web and mobile.

Set times can be updated for any event up until the Monday 5am following.

For any changes missed by Monday 5am, please contact the venue directly to ensure they submit their Weekly Timesheet with the correct set times/payment amounts.

To make sure you’re paid the correct amount, please update your set times whenever changes occur, either during or as soon as you've completed your event.

Updating set times for your booked gigs/events

  1. View your gig calendar and select the booked event (times can only be adjusted once the event has started or can be done once completed)

  2. Click 'Update set times/payment'

  3. Enter the new start or end time

  4. Save changes

  5. Gig earnings will automatically adjust when updated times are saved

Watch how to do this in our video tutorial here

New automatic prompting!

Make sure you've logged into your artist profile within the mobile app, then once the app is open you'll see an automatic pop up display to prompt you to review and confirm the time and payment amount for your gig. If changes are needed, slide the toggle to Y for 'Any set time adjustments?' then enter new start and end time as well as the total amount to be paid.

Amended charges are reviewed by Venue Managers every Monday, for gigs the week prior so all updates are required by 5am (AEST) Monday morning following your gig date. This feature is currently only available within Muso mobile iOs and Android apps.

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