If needed, agents can add a custom invoice number from your invoicing system into the payment confirmation in Muso. This makes it easier to reconcile payments from Muso to amounts invoiced internally.

Adding a custom/reference number:

  1. Log into Muso and go to (...) more menu then view payments

  2. Search for the payment then click Add

  3. Enter your custom number and save

Payment Remittance

You'll receive an automated payment remittance email and PDF attachment per event, sent to your Muso account email for your records.

How to reconcile a range of payments:

Bulk reconcile your payments by using the filter to group by:

  • Payment date

  • Venue

  • Payment status

Download the payments to csv for reconciliation.

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