What is the Weekly Timesheet Report?
All entertainment and live music bookings are managed in Muso. On a weekly basis, each venue is required to review their booked events from the previous week and approve for invoicing to Head Office. This is done via the Weekly Timesheet Report and is the responsibility of every Venue Manager.
Artists and suppliers no longer invoice your venue directly as invoicing and payment is automated in Muso. The weekly timesheet confirms how much your acts will be paid for any given week and must be correct each week.
Why do I need to review this every Monday?
Booking charges must be reviewed and submitted by the Venue Manager for invoicing. This is because the venue has sign off on their entertainment budget so all charges must be reviewed prior.
What do I need to do to complete the timesheet report?
Add any missed bookings (unbooked events) to the Weekly Review
Submit any amendments for changes to start and/or end time for sets performed at your venue
Ensure all payment amounts are correct for each gig and update where needed
Update booked artist if different to what is listed
Cancel/remove any gigs that didn't take place or they will be included on the invoice
Review each performance out of 5 stars (5 = good)
How can I check how much the artist will be paid?
Artists are sent booking offers that include the event budget amount. They accept the offer to confirm the booking in your venue calendar (note that this may be managed by a booking agent on the venues behalf). The budget amount is the total to be paid to the artist for their performance for times booked. This is viewed in the event card in Muso (mobile or web).
How do artists receive payment?
Once the review deadline (10am Tuesday AEST) has passed, charges are consolidated and invoiced to Head Office for payment to Muso. Once funds are received to Muso, artist settlement is automated through the Muso Platform for all booked artists and directly deposited to the bank details saved in their artist profile. When setting up new bookings, artists must be sent booking offers from Muso. They must accept the offer to confirm the booking and automate payment.
When is the deadline for submitting the report each week?
Tuesday 10am AEST unless communicated otherwise from your Head Office
How do I access my venue timesheet?
Timesheets are automatically available in Muso from 5am AEST each Monday until the cutoff time of 10am Tuesday (next day). Email notification is sent to all Venue users to click on the emailed link and be directed to Muso (web browser only) or they can log in to access the weekly timesheet via the report/clipboard icon on the LHS menu.
What happens if I miss the deadline?
After the deadline (Tuesday 10am AEST) has passed the system won't accept any further changes and charges will be consolidated into the weekly invoice. If booking charges are wrong, artist listed is different to who played or it includes an event that didn't take place, the amount invoiced will be incorrect and artist payment amount will be wrong. Not only does this impact the artist, but you're creating more work handling questions about incorrect or missed payments for your venue and causing delay if further payment is needed as won't be processed until later weeks.
How do I review and submit the timesheet?
Carefully review the events and details to ensure they are correct. If changes are needed, each section is editable so you can update before submitting. After checking the details and making any changes, review each performance out of 5 stars and click 'Submit Report'.
What happens if I receive an invoice from a supplier?
Let the supplier know that invoices for entertainment bookings are no longer provided to any venue. All suppliers are paid automatically via Muso and venues should not be accepting any direct invoices as may result in duplicate payment. As long as bookings are confirmed in your venue calendar, payments will be automated by Muso.
Click on the Help icon down the bottom right corner of the screen to submit any further questions about this process.