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How do I see the payment status of my invoices/events? (agents)
How do I see the payment status of my invoices/events? (agents)

How to track real-time updates on your invoices/events

Brandon Crimmins avatar
Written by Brandon Crimmins
Updated over a week ago

Tracking the payment status of your invoices/events

We've added the ability to see real-time updates on the status of each outstanding invoice/payment. See how many reminders have been sent to the venue and the scheduled date for upcoming payments. These can be viewed within your ‘Payments’ screen, which is accessed via the more menu (...), then hover mouse over the ‘Status’ column to display payment information. *This is currently only available from web view and not yet released within mobile apps

Events added to the calendar after the booked date, or approved late may delay your payment/s. Each week Muso consolidates the charges for confirmed bookings to be invoiced. Confirmed bookings require an offer sent and accepted by the artist before the event date.

Missed dates, pending offers and draft events are not included on the weekly invoice and will be flagged as late booked if added or confirmed after the event date. In these cases, charges may be delayed from invoicing which extends the timeframe for payment processing.

If you, or the venue has added or confirmed a gig late, it will be flagged with a 'Late' text tag in the ‘Event Date’ column within your 'Payments' screen. Be sure to check your ‘Payments’ screen for to view real time updates for payments.*This is currently only available from web view and not yet released within mobile apps

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